Defining Quality When it Comes to Logistics

Logistics Industry September 30, 2015

When it comes to logistics, what does quality mean to you?  
Quality means different things to different people; are you on the same page as your logistics provider? See here what you should look for in a quality logistics provider.

The three key factors that create quality logistics

Solid retail compliance
Retail compliance means ensuring that you have the right stock in the right place at the right time and at the right price to maximize sales. Nowadays, the challenge of retail compliance is becoming more and more complex, so it can be a difficult to find a provider who understands how to navigate these complexities successfully. 

Excellence in customer service
First-class customer service is paramount when it comes to choosing a logistics provider. Good service means responsiveness, knowledgeable advice, solid EDI capabilities, and the ability to get the information you need when you need it. When your 3PL makes it easy for you to access information on your inventory and shipments, you can trust them to manage your logistics so that you can focus on selling your product and growing your business. 

A strong partnership mentality
In order to ensure truly excellent logistics quality, you need to work with an innovative and flexible logistics company who partners with you. Your business is distinctive, which means you may have unique requirements or challenges with your logistics. The 3PL you work with should listen attentively to your needs and apply their expertise to bring you solutions that are innovative and cost effective.

At McKenna Logistics, we are logistics consultants, helping you map out a strategy for all of your warehousing and distribution needs. We firmly believe that quality means solid retail compliance, excellence in customer service, and a partnership that provides consulting and innovation to improve your logistics and your business. Not happy with the quality of your current provider? We can help. Let’s talk about your definition of quality logistics.