McKenna Logistics Centres
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Reverse Logistics, Returns Logistics.   

Your dedicated reverse logistics specialists and Returns management Solutions    

The reality of offering any product in the marketplace is that at some point in time, some items will be returned. Whether the product is defective or the end customer simply changed their mind or didn’t like their gift, you need to be prepared to manage the reverse logistics of your business. Therefore, returns management needs to be efficient in order to minimize the impact on your bottom line.

By outsourcing your reverse logistics and returns management to McKenna Logistics, your product returns may never need to pass through your hands again!

Get A Tailored Reverse Logistics Solution!

As part of the POD Program at McKenna, the dedicated team in our returns room will manage your reverse logistics

These specialists are not only experts in returns management, they are also educated when it comes to dealing with your product. When returned products are received at one of our warehouses, our team will review the return and depending on the reason for it, take steps to get it back in the supply chain or back to you.

If a product is undamaged and has been returned due to customer preferences or other reasons that don’t impact the product’s quality, McKenna may be able to repackage and restock the items on-site at the warehouse. If a product is defective or otherwise damaged, McKenna will see that it is returned to you for repair or disposal, according to your internal processes.

Choose McKenna for your reverse logistics needs!

Let McKenna help keep your supply chain moving with a tailored reverse logistics solution. Get in touch with one of our reverse logistics specialists today to explore a returns management solution.

Latest Articles:

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Why Strategic Warehousing is Essential for Your eCommerce Business

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In the dynamic world of ecommerce, businesses are constantly exploring ways to streamline operations, enhance customer satisfaction, and boost profitability. One of the key contributors to achieving these goals is an often overlooked yet crucial aspect – strategic warehousing.

Logistics Industry

The Top 8 eCommerce Businesses that Should Consider a Cross-Docking 3PL Model

Logistics Industry July 25, 2023

Logistics has changed over time, and in today's fast-paced ecommerce world, the ability to quickly fulfill customer orders is a must for success. While traditional warehousing practices involve storing products until they're ordered, cross-docking offers a more streamlined alternative, minimizing storage time and accelerating the delivery and fulfillment process. 

Logistics Industry

Optimize Cross-Docking Logistics with Zone Skipping

Logistics Industry May 9, 2023

Discover how zone skipping is used to optimize cross-docking logistics to improve efficiency, minimize costs and transform your supply chain strategy.

See our Resource Centre for more!
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