The reality of offering any product in the marketplace is that at some point in time, some items will be returned. Whether the product is defective or the end customer simply changed their mind or didn’t like their gift, you need to be prepared to manage the reverse logistics of your business. Therefore, returns management needs to be efficient in order to minimize the impact on your bottom line.
By outsourcing your reverse logistics and returns management to McKenna Logistics, your product returns may never need to pass through your hands again!
As part of the POD Program at McKenna, the dedicated team in our returns room will manage your reverse logistics
These specialists are not only experts in returns management, they are also educated when it comes to dealing with your product. When returned products are received at one of our warehouses, our team will review the return and depending on the reason for it, take steps to get it back in the supply chain or back to you.
If a product is undamaged and has been returned due to customer preferences or other reasons that don’t impact the product’s quality, McKenna may be able to repackage and restock the items on-site at the warehouse. If a product is defective or otherwise damaged, McKenna will see that it is returned to you for repair or disposal, according to your internal processes.
Food grade logistics and warehouses are a major piece of the food distribution supply chain. Consumers expect fresh food on their plates all year round. With this type of high-quality demand, Food grade logistics require a unique set of standards to ensure health and safety for the end consumer of your product. In selecting a third-party warehousing supplier for your food products, it is important to be aware of these standards and what your 3pl is doing to meet and exceed them.
It’s safe to say that the last year has not worked out how most people expected. A new decade brought visions of success and prosperity for most businesses, but instead, we’re in the midst of both a public health and economic crisis.
Canada is a big, diverse, scattered country of (reputably) polite people. (Whether we actually say “eh” is a matter of regional debate.) While we’re influenced by and integrated with the global economy, our geography, transportation system, regulations and more all impact the experience of those whose goal is to get their goods to the Canadian market.
If you’re new to shipping in Canada or have some experience but wonder if you might be missing something, this article from the experts at McKenna Logistics covers the need-to-knows.
Importing to Canada?
We serve all of Canada and we understand the unique Canadian logistics market