McKenna Logistics Centres

Reverse Logistics & Returns Management

Your dedicated reverse logistics specialists

The reality of offering any product in the marketplace is that at some point in time, some items will be returned. Whether the product is defective or the end customer simply changed their mind or didn’t like their gift, you need to be prepared to manage the reverse logistics of your business. Therefore, returns management needs to be efficient in order to minimize the impact on your bottom line.

By outsourcing your reverse logistics and returns management to McKenna Logistics, your product returns may never need to pass through your hands again!

Get A Tailored Reverse Logistics Solution!

As part of the POD Program at McKenna, the dedicated team in our returns room will manage your reverse logistics

These specialists are not only experts in returns management, they are also educated when it comes to dealing with your product. When returned products are received at one of our warehouses, our team will review the return and depending on the reason for it, take steps to get it back in the supply chain or back to you.

If a product is undamaged and has been returned due to customer preferences or other reasons that don’t impact the product’s quality, McKenna may be able to repackage and restock the items on site at the warehouse. If a product is defective or otherwise damaged, McKenna will see that it is returned to you for repair or disposal, according to your internal processes.

Choose McKenna for your reverse logistics needs!

Let McKenna help keep your supply chain moving with a tailored reverse logistics solution. Get in touch with one of our reverse logistics specialists today to explore a returns management solution.

Latest Articles:

Logistics Industry

Logistics: The High Capacity Industry That Won’t Slow Down

Logistics Industry July 16, 2019

There’s no question that it’s been an interesting, innovative, and challenging few years for logistics professionals. With the growing economy, driver shortages, and advanced technology, companies have been forced to evolve or get left behind in the industry that won’t slow down.  

Logistics Industry

Predictions On How Shopping & Shipping Will Change In 2019

Logistics Industry January 22, 2019

As we say goodbye to 2018 and hello to 2019, our McKenna Logistics team took some time to consider how the shopping and shipping experience may transform and evolve in the year ahead.

Here are our collective predictions:

Logistics Industry

Why Being Environmentally Conscious Matters in Logistics

Logistics Industry November 28, 2018

Environmentally friendly logistics trends are on the rise. More and more companies are becoming aware of their impact on the environment, and new regulations are putting greater pressure on corporations to meet both industry and national standards. 

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