Keep your customers coming back for more with internet fulfilment services that provide a seamless purchasing experience.
The right internet fulfilment partner can help to eliminate the barriers that limit your ability to deliver to your customers with the utmost in efficiency and convenience.
Different carriers offer differing levels of service, so how do you know you are working with the right one for your specific needs? Determining the most effective carrier to expedite your product delivery requires knowledge of the options available to cover all of your requirements.
Whether you need residential or storefront deliveries, McKenna Logistics is an internet fulfillment partner who will find the right fit to meet your time to consumer mandate.
Providing added convenience for keeping your customers happy, McKenna also makes sure that your carrier offers track and trace options for the consumer and various levels of shipping options.
In addition to helping you transport your goods,
McKenna offers exceptional order accuracy in our internet fulfillment, including our pick and pack services. Our current accuracy achievement is 99.89% over 160,000 orders in 2010.
Whatever turnaround time (TAT) you need, McKenna can meet your scheduled commitments to your customers. Our convenient warehouse locations offer proximity to airports, highways, railyards and other shipping channels, as well as many of your customers. We can manage your short cycle, fast paced business, usually with same day capabilities, to exceed your customers’ expectations with remarkable speed to market. Find out how McKenna Logistics can tailor the right internet fulfilment solution for your online business.
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To compete effectively in an online marketplace,
You need to have the support of technologies that deliver.
McKenna Logistics has the EDI capabilities to keep your internet fulfillment process at the top of its game.
McKenna’s robust Electronic Data Interchange has remarkable flexibility to work with your business needs, and ultimately the needs of your customers.
In supporting your business, McKenna’s EDI allows for easy order entry. It can be integrated into your e-commerce website to minimize the need for duplicate entry, which in turn maximizes order accuracy and efficiency.
Visibility is also key. You can monitor your online inventory and your shipments to meet the needs of your customer quickly to build loyalty and keep them coming back for more!
At the end of the day, your customer wants to receive their purchase quickly and with the utmost convenience. The benefits you receive behind the
scenes from McKenna’s EDI also translate to benefits for your customer. Through your integrated system, their orders are processed quickly and accurately, with a variety of shipping options. The track and trace options for consumers let them have visibility too!
Working with McKenna and integrating this EDI into your internet fulfillment process is a convenient and affordable option. McKenna will get you set up on the system, store your inventory in a secure and efficient location, and help you to manage your shipping costs.
Hassle-free internet fulfillment for you and your end customers!
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Complete and Customized Internet Fulfillment Services
When it comes to internet fulfillment, every order is unique, and your process needs to be able to handle every variation. Your customers may choose an assortment of products from the selection you offer online, so how do you make sure every order is customized with accuracy and efficiency?
A logistics partner needs to do more than simply store and ship your product, they need to manage your product effectively at every stage, from order to delivery, to allow you to serve your clients.
Pick and pack services are essential for taking a large shipment and breaking it down into those individual order combinations. Products can be broken down to various groupings, from cartons (inners) to the individual products within each carton (eaches), and can be packaged according to your needs and specifications.
Transporting your product to your customers in a timely and cost effective manner is critical to your customer service and bottom line. At McKenna, we evaluate your order according to its size and complexity to determine where it is going and thenwe plan the best course of action. Should your
product be going to a more rural area, we’ll likely use Canada Post for delivery. When you’re shipping in the city, we’ll use one of our preferred partners like Purolator or UPS.
Lastly, providing smooth channels for returning purchases is critical when necessary. Products need to be assessed for the reason of the return, whether a new product needs to be shipped to the client, and whether or not the returned product can be repackaged and resold, or if it is defective and needs to be returned to your plant or offices.
McKenna Logistics is a full-service logistics partner, dedicated to handling your product and processes according to your needs. McKenna’s processes for pick and pack services, packaging and kitting, and reverse logistics are handled by a team who know logistics and who are educated on your product specifically.
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