Developing our people translates to logistics professionals who are ‘best in class’
One of the core elements of our business culture at McKenna Logistics Centres is that we would prefer to employ people for their minds -not just their hands. McKenna Logistics identified long ago that one of the secrets to becoming a high performance company was that the safeguarding of that standard needed to rest with the individuals that have traditionally been the ‘hands on’ side of the business. Therefore, we started what we call ‘McKenna University,’ with a purpose to grow the resumes of our employees while at the same time, offer excellent logistics service training.
Operations, Sales, and Freight Departments currently move their employees through a graduated series of courses, each designed to benefit the resumes of the employee and in doing so clearly help safeguard the goal of enhancing McKenna’s standard as a high performance company. When the employees are industry experts, the company can easily deliver some of the highest standards of service within the industry.
Our focus is to build a business of experts with responsibility and authority at the floor level. The challenge was to ‘morph’ a workforce that typically was viewed exclusively as ‘worker bees’ in the industry into service-minded, business savvy partners within the operation. If successful, this would ingrain a culture of professionalism and expertise deep into the organization ensuring sustainability of that standard and create a truly superior brand.
McKenna University, the reason both McKenna and its employees are best in class.