Key Performance Indicator (KPI)

A performance indicator or key performance indicator (KPI) is a measure of performance

Such measures are commonly used to help an organization define and evaluate how successful it is, typically in terms of making progress towards its long-term organizational goal

At McKenna we monitor the following KPI's:

• On Time Shipping 
• On Time Order Delivery
• Order Accuracy
• Inventory Accuracy
• Product Damages

 
Our POD's measure the KPI's in the various areas that they control in each warehouse.
 
Ask about our Gold, Silver and Bronze KPI standards when you receive a quote.