Key Performance Indicator (KPI)
A performance indicator or key performance indicator (KPI) is a measure of performance
Such measures are commonly used to help an organization define and evaluate how successful it is, typically in terms of making progress towards its long-term organizational goal
At McKenna we monitor the following KPI's:
- On Time Shipping
- On Time Order Delivery
- Order Accuracy
- Inventory Accuracy
- Product Damages
Our POD's measure the KPI's in the various areas that they control in each warehouse.
Ask about our Gold, Silver and Bronze KPI standards when you receive a quote.