September 10, 2010

How many times have you received a quote for a service and you believed that it was too high? You diligently did your homework and gathered some quotes from other providers to ensure that the service quoted is competitive and a reflection of what the current marketplace will offer. Once you compare the quotes-the question often becomes: Which competitor is going to provide me with top of the line service and at a fair price? 3PL providers and prospects do not operate any differently-in fact, as a salesperson, I get to listen to the prospect ask all the time-well your quote, at times , is higher or lower than the rest. I always respond by walking the client through the service quoted and the value that our 3PL will provide for the rate that has been quoted. It is my job to convince the prospect that the rate quoted is a reflection of our service levels and our ability to get the job done right the first time.

November 09, 2009

When choosing a center for regional distribution logistics in Western Canada, Calgary has enjoyed advantages in recent years, particularly very low transportation rates into Vancouver, and a central location that minimized transit times. With these obvious advantages, coupled with the rapid growth in Western Canada, it might seem safe to assume that the future looks rosy for logistics in Calgary. There are several key factors that weigh in against this, though, and the recent economic downturn has highlighted them. It is important to have a full understanding of the pros and cons of both marketplaces before committing to logistics location.

May 16, 2011

This article lets our customers know that we are now on Twitter.... feel free to join up and follow us!

November 15, 2010

Chinese New Year, also known as the Lunar New Year or the Spring Festival is the most important of the traditional Chinese holidays. 2011 is the year of the Rabbit and Chinese New Year will kick off on Feb. 3rd and last for approximately 3 weeks. You may wonder-what impact can Chinese New Year have on the global supply chain, specifically, the availability of incoming goods from overseas and delivery timelines?

February 25, 2011

Effective January 1st 2011, Costco Canada announced that they will accept PECO, CHEP, and iGPS, as opposed to the three stringer, two way entry GMA stringer pallets that are currently predominant in the pallet market.

November 05, 2010

We are very proud to announce that our customer was recently recognized by Best Buy/Future Shop Canada who gave them their "Best in Class" award for compliance excellence. To achieve this prestigious award, they needed to have less than 2% combined missed appointments, late arrivals and pick accuracy.

February 28, 2011

Customer Service! Customer Service! Customer Service! As a National Accounts Sales Manager, I am quite often asked by prospective clients what level of customer service they will receive if they join McKenna Logistics Centres.

July 05, 2010

When selecting an Internet Order Fulfillment Partner, potential clients should consider eight critical factors before a final decision is made. Volume, location, TAT (turn-around time), communication methods, rates, order entry method, percentage of error, history and credibility. Evaluating these factors when selecting an Internet Order Fulfillment provider will increase your chances of operating a streamlined and successful internet order fulfillment business model.

November 09, 2009

Whether your business involves consumer electronics or industrial electronics, both present unique challenges with respect to choosing a logistics provider. Challenges in electronics logistics stem from the fact that anything with memory or a processor has the shelf life of food, requires the same security as a pile of cash and needs the same protection as your dishware during a move. These are all realities of your business, and your third party logistics provider (3PL) should already have them covered. If they don't then it is likely in your best interest to move on.

December 21, 2011

Nick discusses the possibility of the government establishing a special foreign trade zone adjacent to the port.